This page tells you what we do with your personal information when you use this website (www.itstherealfg.com ). This website is run by the Francesca Grande Branding Department. Please read the following carefully to understand what we do with your personal information.
HOW AND WHEN WE COLLECT PERSONAL INFORMATION ABOUT YOU
We do not intend to collect any personal information about you, however, personal information might be collected from you:
- when you contact us or ask for any information from us (for example if you email us at letstalk@itstherealfg.com , or when you contact us through any Social Media accounts and/or Apps, or other similar technologies); or
- when you visit our website
Where we ask you for your personal information, we will tell you whether it is optional. We will also explain what will happen if you decide not to provide information which we have said is not optional. Sometimes, depending on what personal information you give us, we may be unable to provide you with a certain service.
WHAT PERSONAL INFORMATION WE COLLECT ABOUT YOU
We may collect personal information about you which you provide to us, such as your contact details (e.g., your name, address, or email address) (“Identifiers”).
We may collect personal information about you when you interact with our website, like online identifier, Internet Protocol address, unique device identifiers, geolocation information, and internet or other electronic network activity information (“Internet or other electronic network activity information”).
We may also keep a record if you contact us with a complaint or question through our contact page or any other Social Media channel or through another website we might be linked to (“Correspondence”).
You can review and/or have deleted your personal information and refuse to permit further collection or use of your personal information by contacting us as indicated below.
WHAT WE DO WITH YOUR PERSONAL INFORMATION
We may use your personal information to do the following things:
- to provide you with the information and services you have asked for;
- to ensure that you can see and use the website without any problems, and protect the security and integrity of the website;
- to help you and to help us give you a good service;
- to protect your personal information and to prevent someone from copying your details;
- to analyze your use of the website;
- to take precautions against liability; and
- to follow the law and/or respond to judicial process.
LEGAL BASIS FOR USING YOUR PERSONAL INFORMATION
We will only use your personal information where we have a legal reason to do so. The legal reason will depend on why we have your personal information. In almost every case the legal reason will be one of the following:
- Our Legitimate Business Interests: Where we need to understand our customers, promote our services and work effectively to provide you with this website and other services, as long as in each case this is done in a way which does not harm your privacy and other rights.
- Compliance with law: Where we need to use your personal information in order to follow the law.
We use cookies for a number of different purposes. Some cookies are necessary for technical reasons; some enable a personalized experience for both visitors and registered users; and some allow the display of advertising from selected third party networks. Some of these cookies may be set when a page is loaded, or when a visitor takes a particular action (clicking the ‘like’ or ‘follow’ button on a post, for example).
Below the different categories of cookies set by http://www.itstherealfg.com are outlined below. This includes their name and purpose.
Strictly Necessary: These are the cookies that are essential for http://www.itstherealfg.com to perform basic functions. These include those required to allow registered users to authenticate and perform account related functions.
Functionality: These cookies are used to store preferences set by users such as account name, language, and location.
Performance: Performance cookies collect information on how users interact with websites hosted on www.itstherealfg.com , including what pages are visited most, as well as other analytical data. These details are only used to improve how the website functions.
Tracking: These are set by trusted third party networks (e.g. Google Analytics) to track details such as the number of unique visitors, and pageviews to help improve the user experience.
Third Party/Embedded Content: http://www.itstherealfg.com makes use of different third party applications and services to enhance the experience of website visitors. These include social media platforms such as Facebook and X (through the use of sharing buttons), or embedded content from YouTube and Vimeo. As a result, cookies may be set by these third parties, and used by them to track your online activity. We have no direct control over the information that is collected by these cookies.
HOW LONG WE KEEP YOUR PERSONAL INFORMATION
We take steps to make sure that your personal information is kept for as long as we need it for the reason we collected it for. Once we don’t need it anymore, we will delete it.
SECURITY
We take steps to protect the confidentiality, security, and integrity of your personal information and will try to stop anyone else from being able to use it if they’re not supposed to.
GIVING YOUR INFORMATION TO OTHERS
We may give your personal information to:
- companies within our group of companies;
- service providers helping us to analyze the website and improve our services to you;
- in the event that we sell any business or parts of it, to those companies buying our business or parts of it; and
- companies or third parties for the purpose of following the law and keeping our business safe from any criminals.
If you don’t want us to use cookies on your computer anymore, you can change your web browser settings to delete them. Please note that if you do that, some parts of the website might not work as well.
Do Not Track
http://www.itstherealfg.com respects your privacy, but we do not alter the information we collect or change the website in response to “do-not-track” signals we receive from your browser.
YOUR RIGHTS
You have certain rights regarding your personal information. These include the right to:
- update your personal information to ensure it is up-to-date and correct;
- ask us to stop using your personal information and to delete it;
- have a copy of your personal information; and
- ask us to provide your personal information to another service.
You can do any of the above by contacting us at letstalk@itstherealfg.com and including “PERSONAL INFORMATION in the subject field.
Our website links to other websites. If you are leaving this website, be sure to check the privacy notices of the website you are visiting as we do not control the privacy practices of those third-party websites.
CALIFORNIA RESIDENTS
California law requires that we describe the personal information that we have collected about California consumers in the past 12 months, by identifying specific categories of personal information. We have collected the following:
- Identifiers;
- Internet or other electronic network activity information; and
- Correspondence
For more details on what is collected, or for information regarding the sources of such personal information, please see sections “How and When We Collect Personal Information About You” and “What Personal Information We Collect About You” above. For information regarding how we may use or disclose such personal information, please see sections “What We Do With Your Personal Information” And “Giving Your Information to Others” above.
California law also mandates that we specify certain disclosures, as some disclosures constitute a “sale” of data under California law, even if no money is exchanged. We do not sell personal information and we do not sell, or have actual knowledge of any sale of, the personal information of minors under 16 years of age.
However, in order to manage our business and provide services to you, we sometimes share information with third parties. These third parties cannot further collect, sell, or use the personal information we share with them except as necessary to perform our purposes.
Under California law, California residents have certain rights, including:
- The right to know the categories of personal information we’ve collected and the categories of sources from which we got the information;
- The right to know the business purposes for collecting, using, or selling personal information;
- The right to know the categories of third parties with whom we’ve shared personal information;
- The right to access the specific pieces of personal information we’ve collected, used, disclosed, and/or sold;
- The right to opt-out of the sale of your personal information;
- The right to delete/anonymize your information, with limited exceptions; and
- California residents also have the right to not be discriminated against if they choose to exercise their privacy rights.
As noted above, we do not sell your personal information, however, if you wish to exercise any of these other rights or have any questions or concerns regarding the processing of your personal information, please contact us at letstalk@itstherealfg.com with the subject line “PRIVACY – CALIFORNIA RESIDENT”.
Please note, however, before we will be able to process your request for access or deletion of personal information, we will need to properly verify your identity for security purposes. Where we possess appropriate information about you on file (e.g., name, email address), we will attempt to verify your identity using that information. We will be able to confirm the precise information we require to verify your identity in your specific circumstances if and when you make such a request.
To use an authorized agent to make a request on your behalf, you will need to directly confirm with us that you provided the authorized agent permission to submit the request, provide the company with signed permission for the authorized agent to act on your behalf, and you will need to verify your identity, directly with the company.
CHANGES TO THIS GENERAL PRIVACY AND COOKIES POLICY
This General Privacy and Cookies Policy (“Policy”) is effective as of the date below and will remain in effect until a new policy supersedes it. The most recent version of the Policy will be reflected by the “last revised” date noted at the bottom of the page. We may change this Policy at any time so please check back regularly to keep informed of updates. If any big changes occur, we will let you know on our website.
This General Privacy and Cookies Policy was last revised on 01 September 2023.